Privacy Policy

Last updated: 1 June 2026

Quantum Link Pty Ltd ("Quantum Link", "we", "us", "our") respects your privacy. This policy explains how we collect, hold, use and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What we collect

We only collect personal information that's reasonably necessary to provide our services. This may include:

• Your name, email address, phone number and business name;
• The details you include in an enquiry, callback request or message;
• Basic technical information (such as browser type and device) provided automatically by your browser;
• A small amount of information stored locally in your browser (e.g. remembering that you've seen this notice or used the spin offer).

2. How we collect it

We collect personal information directly from you when you contact us through the forms on this website, by phone, by email, or through our social media channels. We do not buy personal information or collect it from third parties without your knowledge.

3. Why we collect and use it

We use your personal information to:

• Respond to your enquiry and arrange a callback;
• Quote, deliver and manage the services you ask us about;
• Improve our website and services;
• Meet our legal and record-keeping obligations.

We will not use your information for direct marketing without giving you a simple way to opt out, and we will never sell your personal information.

4. Cookies & similar technology

This website does not use advertising or cross-site tracking cookies. We use essential browser local storage only to remember your preferences (such as dismissing this notice). Our enquiry forms are processed by a third-party form service (Web3Forms), and our fonts and animation libraries are loaded from reputable content delivery networks. If we add analytics in future, we will update this policy and seek consent where required.

5. Who we share it with

We may disclose your information to trusted service providers who help us operate, such as our website host and our form-handling provider (Web3Forms). These providers may store data on servers located outside Australia. We take reasonable steps to ensure they handle your information consistently with the APPs. We may also disclose information where required by law.

6. How we protect it

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including secure transmission of form data. No method of transmission over the internet is completely secure, but we work to keep your information safe and retain it only as long as needed.

7. Accessing or correcting your information

You can ask us to access or correct the personal information we hold about you, or to delete it, at any time. Contact us using the details below and we'll respond within a reasonable time.

8. Complaints

If you have a concern about how we've handled your personal information, please contact us first and we'll do our best to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its "last updated" date.

10. Contact us

Quantum Link Pty Ltd
Melbourne, Victoria, Australia
Email: admin@quantumlink.com.au
Phone: 0405 997 219